Privacy Policy

Third Pull Marine Logistics and Trade Inc. ("Third Pull," "we," "us," or "our") respects your privacy. This policy explains what personal information we collect through this website, how we use and protect it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who we are

Third Pull is a Canadian-registered marine logistics, petroleum trading, and commodities company headquartered in Ontario, Canada, with operational offices in Nigeria. This policy applies to this website and to the information you send us through it.

2. Information we collect

Information you give us

When you use our contact form, we collect:

• Your full name
• Your email address
• Your message and anything you choose to include in it
• Your confirmation that you agree to this Privacy Policy

If you email or call us directly, we collect the information you choose to share, such as your name, contact details, company, and the details of your inquiry.

Information collected automatically

Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, device type, the pages you request, and the date and time of your visit. This information is used to deliver the site, keep it secure, and fix problems.

Cookies and tracking

This website does not set its own cookies and does not use advertising or analytics tracking. If we add analytics or similar tools in the future, we will update this policy first.

3. How we use your information

We use personal information only for purposes a reasonable person would expect, including to:

• Respond to your inquiry and communicate with you
• Discuss, prepare, and carry out business dealings you request, such as trade, logistics, or vessel agency services
• Keep our website secure and working properly
• Meet our legal, regulatory, banking, and compliance obligations

We do not sell, rent, or trade your personal information. We do not send marketing emails unless you have asked to receive them, and you can opt out at any time.

4. Consent

By submitting our contact form and checking the consent box, you agree to our collecting and using your information as described in this policy. You may withdraw your consent at any time by contacting us (see Section 10). Withdrawing consent may limit our ability to respond to you or provide services.

5. Who we share information with

We share personal information only when needed, and only with:

• Service providers that help us run this website. These include our website host (Netlify), our form-delivery service (FormSubmit), which sends contact-form messages to our team's email inboxes, and the font services that display our website's typefaces (Google Fonts and Fontshare). When your browser loads these fonts, those providers receive your IP address.
• Our own team, including staff at our operational office in Nigeria, where needed to respond to you or serve you.
• Banks, financial institutions, and trade partners, only where needed to carry out a transaction you have asked us to arrange, such as a Documentary Letter of Credit.
• Authorities, where required by law, regulation, or legal process.
• A successor business, if Third Pull is involved in a merger, sale, or reorganization, subject to this policy.

6. Where your information is stored

Some of our service providers are located outside Canada, including in the United States, and our team operates in both Canada and Nigeria. Your information may therefore be stored or processed outside Canada, where it may be accessible to courts, law enforcement, and national security authorities under the laws of those countries. We take reasonable steps to make sure your information receives a comparable level of protection.

7. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, or as long as required by law, accounting, or regulatory rules. When it is no longer needed, we securely delete it or make it anonymous.

8. How we protect information

We use reasonable physical, organizational, and technical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. Our website is served over a secure, encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

You have the right to:

• Ask whether we hold personal information about you, and request access to it
• Ask us to correct information that is inaccurate or incomplete
• Withdraw your consent, subject to legal or contractual limits
• Ask questions about, or make a complaint about, how we handle your information

To make a request, contact us using the details below. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

10. Contact us

Questions, requests, or concerns about privacy can be sent to our Privacy Officer:

11. Children

This website is intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us personal information, please contact us and we will delete it.

12. Links to other websites

Our website may link to websites we do not control. We are not responsible for their privacy practices, and we encourage you to read their policies.

13. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date. Significant changes will be highlighted on our website.